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HCHB Intelligence

Streamline scheduling of routine visits

Save hours and boost morale with a hands-off approach to visit scheduling

HCHB Smart SchedulingHCHB Smart Scheduling automates routine visits using complex algorithms to schedule up to 90% of visit types. Factors as far ranging as location, type of care needed, clinician location and availability, and patient history, all combine so that patients are with appropriate caregivers, and clinicians enjoy additional benefits such as optimized driving routes.

All in all, Smart Scheduling can eliminate an average of one-third of scheduling tasks. Now all that skill and talent can be repurposed for higher-value tasks, positioning you for growth without adding labor.

With CMS proposing another 2.2% rate cut, Smart Scheduling makes sense for agencies already dealing with rising expenses in nearly every area of operation. (Our analysis finds the cut to be more like 2.66%.)

In addition to scheduling visits, Smart Scheduling sends automated text-based scheduling reminders, reducing missed visits and reliving clinicians of a major burden. This feature alone can save two hours per clinician per month (at a very conservative estimate).

The effects of streamlining the scheduling process extend throughout your business — prioritizing continuity of care, improving clinician satisfaction, and creating new operational efficiencies.

“We’re really pleased that so many visits are auto-scheduled – we literally don’t have to touch them. The technology just knows who’s available and places the right people where they need to be.”

Christy Manuel  |  Director of Process Improvement  |  Team Select Home Care

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